Privacy policy

At Silks Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

Information We Collect

When you visit our website, we may collect certain information about your device, including your IP address, browser type, and operating system. We may also collect information about your browsing activity on our site, such as the pages you visit and the links you click.

In addition, if you choose to make a purchase or create an account on our website, we may collect personal information from you, such as your name, email address, shipping address, and payment details.

How We Use Your Information

We use the information we collect to provide and improve our services to you. This includes processing your orders, communicating with you about your purchases, and personalizing your shopping experience.

We may also use your information to send you promotional emails or newsletters, but only if you have opted in to receive such communications. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of the email.

How We Protect Your Information

We take the security of your personal information seriously and have implemented measures to safeguard it. We use industry-standard encryption technology to protect your data during transmission and storage. We also restrict access to your personal information to authorized personnel only.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences and improve the functionality of our site.

You can choose to disable cookies in your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us using the following information:

- Trade name: Silks Store

At Silks Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the website.

How We Use Your Information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Do Not Track

Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@silksstore.ca or by mail using the details provided below:

Shabdeez Holding Inc, 2089 East 12th Avenue, Vancouver BC V5N 2A9, Canada

- Phone number: 8185339689

- Email: support@silksstore.ca

- Physical address: Shabdeez Holding Inc, 2089 East 12th Avenue, Vancouver BC V5N 2A9, Canada

- Website: http://www.silkstore.ca/contact

This Privacy Policy was last updated on June 30, 2024.

Privacy policy

At Silks Store, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and make purchases from our store.

Data Collection

When you visit our website or make a purchase, we may collect certain information from you, including your name, email address, shipping address, and payment details. We use this information to process your orders, communicate with you, and provide a personalized shopping experience.

Data Usage

We use the information we collect to fulfill your orders, process payments, and provide customer support. Additionally, we may use your email address to send you promotional offers, updates, and newsletters, but only if you have opted in to receive such communications.

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website is secured with SSL encryption, and we regularly update our security protocols to ensure the highest level of protection.

Data Sharing

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering products to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

Cookies

Like many websites, we use cookies to enhance your browsing experience and personalize the content you see. Cookies are small text files that are stored on your device and allow us to recognize you when you visit our site. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the following details:

- Trade name: Silks Store

- Phone number: 8185339689

- Email: support@silksstore.ca

- Physical address: Shabdeez Holding Inc, 2089 East 12th Avenue, Vancouver BC V5N 2A9, Canada

- Website: www.silkstore.ca/contact

This Privacy Policy was last updated on June 30, 2024.